Administrator Certification Maintenance (Winter '19)

Administrator Certification Maintenance (Winter '19)

→ Learn What’s New in Winter ‘19

1. On which object can users assign a new owner to multiple records at one time from a Lightning Experience list view?

A. Leads

B. Accounts

C. Campaigns

D. KnowledgeAarticles

2. How can a user place the cursor in the list view search field without navigating to it with the tab button or the cursor?

A. Custom macro

B. Quick text button

C. Keyboard shortcut g+f

D. Visualforce component

3. Which Forecast Type should the System Administrator configure to make territory forecasts available to the sales team?

A. Opportunity Splits

B. Opportunity Quantity

C. Opportunity Revenue by Territory

D. Opportunity Revenue by a custom currency field on the Territory Object

4. How many decimal places can the user choose to display when creating a dashboard component?

A. 0 or 2

B. 0, 2 or 5

C. Up to 2

D. Up to 5

5. What will display in the search results when a user uses the quick search on the reports tab?

A. Only reports, dashboards, or folders that the user owns

B. All the reports and dashboards that the user has access to

C. All the reports and folders that the user has access to

D. The reports or folders displayed are based on what is selected on the side menu

6. The customer community manager wants to gamify the community by recognizing members' specific accomplishments. What can the System Administrator configure to accomplish this goal?

A. Recognition Badges

B. Reputation Levels

C. Koa community template

D. Create a Theme

7. What has to be enabled to allow users to save Chatter posts before they appear in the feed?

A. Allow actions in the publisher.

B. Allow post pinning.

C. Allow draft posts.

D. Allow users to compose rich text posts.

8. How can a standard user adjust the page layout to display more fields in the same amount of space?

A. Add fields to the compact layout.

B. Remove charts from the page layout.

C. Remove blank spaces from the layout.

D. Change the density from comfy to compact.

→ Get Hands-on with Quick Text

Need to complete trailhead practical module in your personal development org.

Platform App Builder Certification Maintenance (Summer '18)

Platform App Builder Certification Maintenance (Summer '18)

→ Learn What’s New for App Builders

1. Which feature can an App Builder use to get an industry certification number for an account based on its NAICS field?

A. Workflow rules

B. Processes

C. External Services

D. Outbound messages

2. How can an App Builder protect contact information from being seen by the marketing team when that contact is added to a campaign?

A. Set campaign member sharing settings.

B. Remove the Contact field from page layouts

C. Create a cross-object formula on campaign with contact information filtered by profile

D. Add campaign member sharing rules

3. Which new piece of information is now included in flow and process error emails?

A. The step name that caused the error

B. The organization name where the error occurred

C. The variable name that caused the error

D. The validation rule name where the error occurred

4. A process fails with a "Too many SOQL calls" error. How can an App Builder troubleshoot the problem?

A. Add an email alert to the process that includes error information

B. Use the debug log and set workflow debugging to FINER

C. Add an update record action to save the error message on the record

D. Configure an ErrorHandler Apex class on the process

5. How can an App Builder associate a flow with a specific record for Lightning console?

A. Use the Guided Action List

B. Add the flow to the page layout

C. Use a Record Action record

D. Add the flow to the utility bar

6. How can an App Builder provide rich text data entry to Salesforce mobile users?

A. Create a flow and add that to the mobile layout

B. Install an AppExchange package

C. Add the rich text standard Lightning component to a record page in Lightning App Builder

D. Add the Rich Text field to the mobile layout

7. How can an App Builder organize reports for a global sales team so that each region sees reports specific to them?

A. Define report sharing settings

B. Disable enhanced folder sharing

C. Create report subfolders under the Sales Report folder

D. Use report scheduling

8. Which feature can an App Builder use to share a Lightning dashboard with users each morning?

A. Dashboard subscriptions

B. Reporting snapshots

C. Process builder email alerts

C. Process builder email alerts

→ Work with Flow

1. An App Builder is building a Flow for Accounts, and needs to know if there are more Open Cases or more Closed Cases on each Account. Which Flow feature would the App Builder use to determine the answer?

A. The equals assignment operator

B. Flow variable in a loop element

C. Flow formulas in a comparison element

D. Reacord Lookup elements for Cases

Administrator Certification Maintenance (Summer ’18)

Administrator Certification Maintenance (Summer ’18)

→ Learn What’s New with Sales and Analytics

1. In what type of format does a field, using the data type Time, appear in Lightning and the Salesforce mobile app?

A. Calendar

B. Picklist

C. Clock

D. Clock Text

2. A marketing operations user has been tasked with the job of merging duplicate leads that are owned by the lead generation team. What configuration setting should the system administrator set to allow the operations users to merge and delete leads they don't own?

A. Assign the Modify All Data permission to the user.

B. Assign the Marketing User profile to the user.

C. Enable the Org-Wide Merge and Delete setting.

D. Assign the user to a Delegated Administrator Group.

3. What Salesforce feature can a system administrator configure to guide a sales rep through the customer lifecycle?

A. Path for Contacts

B. Custom Status Field

C. Path for Leads

D. Interaction Log

4. How should a system administrator organize report folders so global sales reports are grouped together, then subgrouped by region?

A. Use a folder naming convention that includes sequential numbers for each region.

B. Create a folder for sales reports and subfolders for each region.

C. Use folder sharing to limit the visibility of each region's folder.

D. Pin the Global Sales folder above the Regional folders.

→ Learn What’s New with Service and Communities

1. What type of email template must be used so users can send attachments in an email by dragging and dropping the file into the email?

A. Text only

B. HTML email publisher

C. Visualforce

D. Letterhead

2. On which page layout will users have the ability to view a dropdown menu for Reply, Reply All, and Forward email functions?

A. Case close layout

B. Activity layout

C. Home page layout

D. Case feed layout

3. What Salesforce component allows users to switch between languages when viewing knowledge articles?

A. Language Chooser

B. Language Field on the Company Profile

C. Language Field on the User Record

D. Translation Workbench

4. Where are community members able to create or revise knowledge articles?

A. Partner Community

B. Customer Community

C. Napili Template

D. Salesforce Tabs + Visualforce Template

Platform Developer I Certification Maintenance (Summer '18)

Platform Developer I Certification Maintenance (Summer '18)

1. Which Visualforce code can a developer use to provide Lightning look and feel to Visualforce pages?

A. <apex:includeLightning/> in the <style> element

B. lightningStylesheets=''true'' in the <style> element

C. lightningStylesheets=''true'' in the <apex:page> element

D. apex:includeLightning=''true'' in the <apex:page> element

2. How can a developer detect the current user's Salesforce user interface type in JavaScript on a Visualforce page?

A. Use the UserInfo.getUITheme() function.

B. Use the UITheme.getUITheme() function.

C. Use the Organization.getSettings() function.

D. Use the SessionManagement.getCurrentSession() function.

3. Which class enables a developer to test platform events in Apex unit tests?

A. Use the @IsTest annotation.

B. Use the HTTPCalloutMock class.

C. Use the EventBus.TestBroker class.

D. Use the @RemoteAction annotation.

4. Which Apex method eliminates the need for a SOQL query to determine the developer name for a record type?

A. System.RecordTypeId.getDeveloperName()

B. Schema.RecordTypeInfo.getRecordTypeId()

C. System.String.getDeveloperName()

D. Schema.RecordTypeInfo.getDeveloperName()

5. How can a developer troubleshoot governor limit problems in transactions that include multiple flows?

A. Use breakpoints in Developer Console.

B. Add system.debug() statements to the flow.

C. Set the Workflow debug level to Finer in the debug log.

D. Add flow screens to display limits during the flow.

6. What can a developer reference to ensure that a consistent value is used in the criteria for multiple validation rules?

A. A list custom setting in the validation rules

B. A global value set in the validation rules

C. A custom permission in the validation rules

D. A custom metadata type in the validation rules

7. Which statement is true about the new Lightning URL format?

A. URLs that use /one/one.app in emails templates must be updated.

B. Components with existing URLs that use /one/one.app will continue to work.

C. The change applies to all Salesforce apps, console apps, mobile versions, and communities.

D. Installed Lightning components will automatically translate the old URL to the new format.

8. How can a developer redirect a user to a Lightning page from a Visualforce page?

A. Generate a URL using UserInfo.getUITheme().

B. Generate a URL using PageReference.getURL().

C. Generate a URL in the format /lightning/r/sObject/sObjectID.

D. Generate a URL in the format /one/one.app#/sObject/sObectID.

Salesforce Certified Platform App Builder – Spring ’18 Release Exam.

Salesforce Certified Platform App Builder – Spring ’18 Release Exam.

1 of 5. What is a new feature in Lightning Experience added to Reports and Dashboards in this release?

A. Matrix Reports

B. Joined Reports

C. Row limit filters on Dashboards

D. Subscribe to Reports

E. Subscribe to Dashboard

2 of 5. Which data protection functionality does the Individual object provide?

A. Personal Information packaging

B. Personal Information deletion

C. Data Privacy Preferences

D. Data Privacy Protection

3 of 5. Which new standard feature should an App Builder use to collect Sales team feedback about a new Lightning page layout?

A. Survey Quick Action

B. Survey Email Alert

C. Survey Visualforce page

D. Survey Lightning component

4 of 5. How can an App Builder add a Flow to the Action menu on a Lighting record page?

A. Using a Global Action

B. Using an Auto-launched Flow

C. Using an Object-specific Action

D. Using a Lightning component

5 of 5. Which object now triggers a Process Builder and Workflow Rule?

A. Orders

B. Topics

C. Assets

D. Campaigns

Salesforce Certified Administrator - Spring '18 Release Exam.

Salesforce Certified Administrator - Spring '18 Release Exam.

1 of 6. Which functionality is available to a support agent directly from the case feed?

A. Reply and forward an email

B. Mass email

C. Delete an email

D. Configure an email template

2 of 6. The Administrator for Universal Containers is asked to provide the Sales teams with Opportunity Splits so that the of 6 opportunity owner has better visibility into their share of the deal. Which functionality is available with Opportunity Splits?

A. Send Opportunity Split notifications automatically.

B. Create a new Opportunity Split directly from the account record.

C. Add or adjust splits from the Opportunity Splits related list

D. Assign a dedicated opportunity owner to the split.

3 of 6. What must the administrator consider when enabling Themes?

A. Chatter External Users also see the custom theme.

B. Any user can select a theme and avatar based on their role.

C. There is no built-in theme if a custom theme is not created.

D. Only one theme can be active at a time and is applied to the entire org.

4 of 6. What are the path steps based upon when creating a campaign path?

A. Lead record types

B. Picklist field values

C. Business processes

D. Campaign responses

5 of 6. Which three functions are available with chart enhancements in Lightning Experience? Choose 3 answers

A. 1 Download chart images from dashboard components.

B. Combine small groups into “Others” on any chart.

C. I Set chart legend position.

D. I Show total in the center of donut charts.

E. Display up to 2,000 groups in line and bar charts in dashboards.

6 of 6. Which three features are available with Salesforce Files? Choose 3 answers

A. Allow Standard Users to create and delete content assets.

B. I Access files with the view list of assets feature.

C. I Integrate Quip to chat and collaborate on Files.

D. I Create Asset Files for Unauthenticated users.

E. Automatically upload .pdf files from an email attachment.

Salesforce Certified Platform Developer 1 - Spring '18 Release Exam.

Salesforce Certified Platform Developer 1 - Spring '18 Release Exam

1 of 5. What is the replacement that Salesforce recommends for Force.com IDE 2 Beta?
A. Workbench
B. Developer Console
C. Salesforce Extensions for VS Code
D. MavensMate for Sublime Tex

2 of 5. Which Salesforce command line interface (CLI) command supports the generation of new Apex triggers?
A. force:apex:trigger:create
B. force:schema:sobject: -t | createtrigger
C. force: data :sobject: createtrigger
D. force:trigger:new 

3 of 5. Which debug type captures information related to accessing external objects with the Salesforce Connect cross-org and OData adapters?
A. XDS_CONNECT
B. XDS_REQUEST
C. XDS_RESPONSE
D. XDS_OBJECT 

4 of 5. What can be used to control the styling and behavior of the Salesforce login process? 
A.  Process Builder on login event 
B. Quick Action on login event 
C. Lightning component login flow 
D. Visualforce Page login flow 

5 of 5 Which global variable can be used to detect whether a Visualforce page is loaded in Lightning apps with console navigation or standard navigation? 

A. $User.UITheme 
B. $Organization.IJITheme 
C. $UI.IJserTheme 
D. $Browser.formFactor