B2C Solution Architect Certification Maintenance (Winter '23)
→ Maintain Your B2C Solution Architect Certification for Winter '23
1. Where is the login URL found after Enhanced Domains is turned on?
A. Find the URL in a confirmation email.
B. Request the URL from Salesforce support.
C. Click your user profile in the Salesforce UI.
D. Extract the domain information from the storefront.
2. How can an architect connect multiple instances of B2C Commerce to an org?
A. Repeat the new connection process for each instance.
B. Search for all instances in Quick Find Box.
C. Use a custom controller to establish a secure connection.
D. Import into staging and then replicate.
3. What is the procedure to create a private connection between Salesforce and AWS?
A. Log in to AWS management console, click navigation, and choose a region.
B. Use the AWS Command Line Interface.
C. In Setup, go to the Private Connect page and click AWS Regions.
D. Connect Salesforce to AWS using an HTTP server.
4. Which option should be selected in the Contact Support Form component in order for users to create support cases more efficiently?
A. High-volume record creation
B. Apex caching notations
C. Attach files to records
D. Create cases in batches
5. Which Omni-Channel flow template is used to create cases for inbound calls in telephony?
A. Voice Calls Routed to Agents and Queues
B. Basic Routing with Case Creation
C. Partner Telephony
D. Amazon Connect Contact
6. Agents can receive reply recommendations during a chat. How often does the reply recommendations model retrain?
A. Daily
B. Monthly
C. Once at setup
D. Every quarter
Certification Maintenance Due Date:
December 1, 2023
Helpful link:
Winter '23 Certification Maintenance
