User Experience (UX) Designer Certification Maintenance (Summer '24)

User Experience (UX) Designer Certification Maintenance (Summer '24)

→    Maintain Your User Experience Designer Certification for Summer '24

1. What is the recommended best practice if your site customizes Salesforce components by overriding their CSS?

A. Continue with the same approach.

B. Use supported techniques instead of overriding CSS.

C. Avoid customization of Salesforce components.

D. Plan to work around any visual regressions.

2. Which new style control can be found in the Theme section of Experience Builder?

A. Specify the padding for input fields and buttons.

B. Determine the color of borders around fields and checkboxes.

C. Add pattern or texture to a color field for a more accessible design.

D. A and B

E. A and C

3. What is the purpose of the new focus state styling in SLDS, which appears as a dark blue line around the perimeter of the component?

A. It meets WCAG criteria, making content more easily seen by all users on any device or in any lighting conditions.

B. The use of a blue line helps users with red-green color deficiency distinguish the content.

C. The new style makes it clear which element is focused on.

D. A and B

E. A and C

4. How can developers ensure their tests are ready for Salesforce adoption of native shadow DOM in base Lightning components?

A. Rewrite any tests that relied on the protected internal DOM structure.

B. Switch from integrated tests to selenium-based tests.

C. Create custom code that relies on the internal structure of Lightning components.

D. Create your own native shadow DOM components.

5. How can a designer automatically style a store to match their existing brand?

A. Experiment with colors and fonts to get a close match to the existing brand.

B. Design the store with the help of an experienced graphic designer.

C. Enter the URL for an existing branded site in the Commerce Setup Assistant.

D. Create a webhook to import settings for an existing branded site.

6. What is the final step in the guided flow to create a referral program and promotions?

A. Finalize promotion rewards and audience.

B. Customize emails and widgets.

C. Review the advocates and referred friends’ journey.

D. Review key attributes and verify that emails are activated.

Certification Maintenance Due Date:   August 22, 2025

Helpful link:  Summer '24 Certification Maintenance

Administrator Certification Maintenance (Spring '24)

Administrator Certification Maintenance (Spring '24)

→ Maintain Your Administrator Certification for Spring '24

1. Which feature allows an admin to set filters based on user fields so that specific actions are visible only to certain users?

A. Dynamic actions

B. Standard objects

C. Mobile permissions

D. Lightning App Builder

2. Which type of view is now available for leads, contacts, and accounts?

A. Overview

B. Setup

C. Active

D. Intelligence

3. After turning on the Lead Intelligence View, what additional step must an admin take for users to see it?

A. Turn on engagement metrics in Setup. 

B. Add the Intelligence View button to the Lead List View in Setup.

C. Update their existing org to the latest release version.

D. Open the side panel to view all available insights.

4. How does a user return to the original list view from the Contact Intelligence View?

A. Use the icon next to the contact name.

B. Click List View in the button menu.

C. Select the Edit icon in the button menu.

D. Close the side panel view of the contact.

5. In the Account Intelligence View, how does a user view insights on an account?

A. Close Intelligence View and navigate to an individual account record.

B. Click the icon beside a record name to open the side panel and view all available insights.

C. Run Match Production License or request a sandbox refresh.

D. Create a dedicated workspace for account management.

→ Get Hands-on with Related Object Fields on Dynamic Forms

Please follow below steps for completing this challenge:

Step: 1

Find 'Lightning App Builder' in quick find box and select the same. And then click to 'New' button.

Step: 2

Select 'Record Page' and click to 'Next' button.

Step: 3

As mentioned in challenge, Enter 'Contact Record Page' in label and select 'Contact' object.

Click to 'Next' button.

Step: 4

As mentioned in below screenshot select the template and click 'Done' button.

Step: 5

Select the 'Record Detail' component and drag & drop in blank canvas.

Step: 6

As mentioned in below screenshot, click to 'Upgrade Now' button.

Step: 7

Click to 'Next' button.

Step: 8

Select the 'Contact Layout' option and click to 'Finish' button.

Step: 9

Select the 'Fields' option and click to 'Account Name' look-up field.

Step: 10

As mentioned in below screenshot, Select the 'Annual Revenue' field and drag & drop below to 'Lead Source' field.

Step: 11

Click to 'Save' button.

Step: 12

Click to 'Activate' button.

Step: 13

Click to 'Assign as Org Default' button.

Step: 14

Select the 'Desktop' option and click to 'Next' button.

Step: 15

Click to 'Save' button.

Step: 16

Click to 'Save' button.

Certification Maintenance Due Date: April 11, 2025

Helpful link:  Spring '24 Certification Maintenance

B2C Commerce Developer Certification Maintenance (Spring '24)

B2C Commerce Developer Certification Maintenance (Spring '24)

→ Maintain Your B2C Commerce Developer Certification for Spring '24

1. The guest basket lifetime limit is now the shorter of which two parameters?

A. Up to 30 days or as long as the guest’s session lasts

B. Up to 30 days or as long as a registered customer’s basket

C. Up to 7 days or as long as a registered customer’s basket

D. Up to 7 days or as long as an agent basket

2. How can a customer activate the new B2C Commerce search settings?

A. Contact Salesforce Customer Support.

B. Work with their Technical Account Manager.

C. Change the settings in Storefront Setup.

D. A and B

E. B and C

3. What is the benefit of configuring eCDN certificate auto-renewal in Business Manager?

A. Developers can automatically renew up to five eCDN certificates per realm.

B. Developers can automatically renew up to 10 eCDN certificates per realm. 

C. Certificates for staging and production instances can be configured for auto-renewal.

D. A and B

E. A and C

4. True or false: When the Boolean parameter value is set to true, the new Salesforce Script API function PromotionMgr.getActiveCustomerPromotions(boolean ignoreCouponCondition) retrieves all active promotions, including those based on coupons.

A. True

B. False 

5. OCAPI 23.4 supports temporary baskets. How does a temporary basket differ from other types of baskets?

A. Temporary baskets have a longer lifetime than shopper baskets.

B. Temporary baskets prohibit customers from checking out.

C. Temporary basket lifetime is limited to 15 minutes.

D. Temporary baskets require customers to be registered to use.

Certification Maintenance Due Date: April 11, 2025

Helpful link:  Spring '24 Certification Maintenance

CPQ Specialist Certification Maintenance (Spring '24)

CPQ Specialist Certification Maintenance (Spring '24)

→ Maintain Your CPQ Specialist Certification for Spring '24

1. Which license is needed to use OmniStudio features with CPQ?

A. Standard CPQ License

B. CPQ+ License

C. Salesforce User License

D. Salesforce Contracts

2. What variable in a template is replaced with actual data when generating a document?

A. Stamp

B. Badge

C. Voucher

D. Token

E. Chip

3. What has changed in the Quote Term Editor page?

A. The Quote Term Editor page uses the more secure LWC Rich Text Editor.

B. The Quote Term Editor page now supports more languages.

C. The Quote Term Editor page no longer supports keyboard shortcuts.

D. The Quote Term Editor page cannot indent more than three times.

4. How do you generate a document from a Web Quote?

A. Click the Generate Document button on the web quote record.

B. Click Preview from the Generate Document page of a web quote.

C. Use the CPQ quote object instead of the web quote object.

D. Clone the web quote.

5. A CPQ user wants the PoT product to include all other parents and options in a bundle. Which Percent of Total Scope should be used?

A. Package

B. Components

C. Both

D. Entire Hierarchy

Certification Maintenance Due Date: April 11, 2025

Helpful link:  Spring '24 Certification Maintenance

Marketing Cloud Email Specialist Certification Maintenance (Spring '24)

Marketing Cloud Email Specialist Certification Maintenance (Spring '24)

→ Maintain Your Marketing Cloud Email Specialist Certification for Spring '24

1. How does an organization set up Einstein generative AI in their Marketing Cloud instance?

A. Download Einstein AI from the Salesforce AppExchange.

B. Enable both Einstein Copy Insights and Einstein generative AI in Marketing Cloud Setup.

C. Contact Salesforce support for the SDK (software development kit).

D. Einstein generative AI is enabled automatically.

2. How can a user set up Einstein Copy Insights to tailor messages for different situations and audiences?

A. Work with a template and a thesaurus.

B. Create generic messages and select the best one for the situation.

C. Define different brand personalities to guide generative AI prompts.

D. Hire different copywriters for different audiences.

3. What does Einstein generative AI use to generate body copy?

A. A sample message or paragraph

B. Brand identity and personality

C. Industry and competitors’ samples

D. A and B

E. B and C

4. Which feature allows a Content Builder user to restore recycled content items?

A. Trash Bin

B. Content Bin

C. Recycle Bin

D. Restore Bin

5. What does the System Optimization Dashboard do?

A. Monitors running journey versions.

B. Displays analytics and recommendations.

C. Pauses slow journeys to reduce inefficiencies. 

D. A and B

E. B and C

6. What‘s the purpose of configuration recommendations in Journey Builder?

A. Stop a user from creating a bad journey.

B. Identify a lack of messaging activities in a journey.

C. Proactively guide a user to build a better journey.

D. A and B

E. B and C

7. Which additional type of data can be used with Journey data for Exit and Goal Criteria in journeys?

A. Contact data

B. Event data

C. Mobile data

D. Industry Data

8. What information is available from two new columns added in Contact Builder?

A. View which data extensions have data retention.

B. View which data extensions were deleted and when.

C. View the days left to restore a data extension from the Recycle Bin.

D. A and B

E. B and C

Certification Maintenance Due Date: April 11, 2025

Helpful link:  Spring '24 Certification Maintenance

Tableau CRM Einstein Disc. Cons. Certification Maintenance (Spring '24)

Maintain Your Tableau CRM Einstein Disc. Cons. Certification for Spring '24

→ Maintain Your Tableau CRM Einstein Disc. Cons. Certification for Spring '24

1. Which action is added to Widget Properties to launch a flow from the Analytics dashboard? 

A. Enable Select and Navigate

B. Start a Flow

C. Use Text Widget

D. Add Dynamic Flow

2. Which attributes can be saved as a theme to create a consistent widget style?

A. Border style

B. Background and border colors

C. Typeface 

D. A and B

E. B and C

3. Where does Dashboard Inspector 2.0 display information?

A. Network displays

B. Via email notices

C. Above the dashboard

D. A comprehensive tab

4. What’s the purpose of sorting repeater widget cards?

A. Limit the number of sorts.

B. View metrics in a preferred order.

C. Narrow the viewer’s choices.

D. Reduce run time errors.

5. Which feature can reduce processing time in a multiple-recipe data strategy?

A. Staged Data

B. Datasets

C. Recipe analytics

D. Batch processing

6. How can you allocate dataflows and recipes together toward concurrency limits?

A. Notify the system admin.

B. Pause orchestration steps.

C. Enable concurrency limit sharing.

D. Cancel concurrency allocation.

7. What’s an efficient way to generate results from different datasets using a single query?

A. Use semi-joins and anti-joins.

B. Monitor performance time.

C. Follow dataset limitations.

D. Duplicate data streams with cogroup.

Certification Maintenance Due Date: April 11, 2025

Helpful link:  Spring '24 Certification Maintenance

Strategy Designer Certification Maintenance (Spring '24)

Strategy Designer Certification Maintenance (Spring '24)

→ Maintain Your Strategy Designer Certification for Spring '24

1. What is Einstein Studio?

A. A tool to capture and manage customer relationship information

B. A home base for AI in Data Cloud accessed from the tab menu

C. A place to connect external data models to Salesforce Data Cloud

D. A and B

E. B and C

2. What does the abbreviation BYOM mean in Einstein Studio BYOM?

A. Bring Your Own Model

B. Build Your Own Mock-up AI

C. Companies can use their custom AI models with Einstein Studio to power Salesforce applications

D. Bring Your Optimal Module

E. Build Yearly Operational Model

3. How can external large language models (LLMs) be set up to work inside Salesforce?

A. Connect OpenAI or Azure OpenAI directly to Einstein Chatbots.

B. Update organization-wide sharing to Public Read/Write.

C. Connect it via the App Manager in Setup.

D. Configure it as a Foundation Model in Einstein Studio.

4. Which type of Einstein bot can be used to send customers personalized files?

A. Product bot

B. Concierge bot

C. Enhanced bot

D. Flow-initiated bot

5. What is Einstein Segment Creation?

A. A generative AI tool in Data Cloud to build audience segments

B. An automation that segments data in Data Cloud

C. A tool for editing and fine-tuning product descriptions

D. An automated transcription service

6. Which Data Cloud tool helps optimize segments and activations across common channels?

A. Google Ads

B. Meta Ads

C. Commerce Cloud

D. Segment Intelligence

       Certification Maintenance Due Date: April 11, 2025

       Helpful link: Spring '24 Certification Maintenance