Marketing Cloud Administrator Certification Maintenance (Winter '24)

Marketing Cloud Administrator Certification Maintenance (Winter '24)

→ Maintain Your Marketing Cloud Administrator Certification for Winter '24

1. An admin downloads data extension storage details to delete unneeded data and optimize storage. What’s an example of a retention policy to optimize storage?

A. Delete data extensions with names containing “archive” and “test.”

B. For triggered send data extensions, limit storage to seven days.

C. Group data extensions in folders by type.

D. Don’t store data that can be accessed in Data View.

2. Which Marketing Cloud feature now allows automations that include imports?

A. Email Studio

B. Audience Studio

C. Package Manager

D. Marketing Cloud Intelligence

3. What improvements were made to Journey Builder this release?

A. Access to Help and new configuration warnings in Journey Builder have been added.

B. Additional versions of a journey are created to investigate data or configuration mismatches.

C. Exit and Goal criteria use only Contact Data, requiring Decision Splits.

D. Salesforce Data Entry events are filtered on the Dashboard to limit Apex usage.

4. What data should be used when preparing Query Activities in a multi-org account configuration to ensure that the data is securely accessed by the correct business unit?    

A. Filtered Data Extensions

B. Shared Data Extensions

C. Synchronized Data Extensions

D. Salesforce Data Extensions

Certification Maintenance Due Date: December 6, 2024

Helpful link:  Winter '24 Certification Maintenance

Platform Developer I Certification Maintenance (Winter '24)

Platform Developer I Certification Maintenance (Winter '24)

→ Maintain Your Platform Developer I Certification for Winter '24

1. Which SOQL keywords can be used to respect the object permissions of the running user for a query in Apex code?

A. WITH USER_MODE

B. WITH SYSTEM_MODE

C. Insert as user

D. Insert as system

2. Where can an error message be displayed by adding the Custom Error Message element to a flow?

A. In a window on the record page

B. As an inline error on a specific field

C. Either A or B

D. Neither A or B

3. Why are the lwc:if, lwc:elseif, and lwc:else conditional directives more efficient than the legacy if:true and if:else directives?

A. Property getters are accessed only once per instance of the directive.

B. No property getters are accessed.

C. The new directives are not more efficient than the legacy directives.

D. Property getters are accessed multiple times.

4. Which of the following can be used to iterate through lists or sets in a for loop?

A. Iterable string

B. Loop construct

C. Iterable variable

D. Index variable

5. Which Apex feature can be used to customize the behavior of the List.sort() method?

A. CustomSort class

B. Comparator interface

C. CustomSort interface

D. Sets

→ Get Hands-on with Bind Variables in a SOQL Query

Launch the org you’ll use for the hands-on challenge, then do the following prework.

Step: 1

Now, as mentioned in trailhead challenge, we need to create one apex class.

To open the Developer Console from Salesforce Classic:

1. Click Your Name.
2. Click Developer Console.

To open the Developer Console from Lightning Experience:

1. Click the quick access menu ().
2. Click Developer Console.

Follow below steps in developer console
~ File > New > Apex Class

Step: 2

As mentioned in trailhead challenge, enter 'Apex Class' name and click 'OK' button.
    Class Name: QueryContact

Step: 3 

Copy below mentioned code and paste in developer console and 'Save' this apex class.

public class QueryContact {
  public static Id getContactID(String lastName, String title) {
    try {
      Contact myContact = Database.query(
        'SELECT ID FROM Contact WHERE lastName = :lastName AND title = :title LIMIT 1'
      );
      return myContact.Id;
    } catch (Exception ex) {
      return null;
    }
  }
  public static Id getContactIDWithBinds(Map<String, Object> bindVars) {
	String query = 'SELECT ID FROM Contact WHERE lastName = :lastName AND title = :title LIMIT 1';
    List<Contact> listContacts = Database.queryWithBinds(query,bindVars, AccessLevel.USER_MODE);
      if(listContacts != null && !listContacts.isEmpty()){
          return listContacts[0].Id;
      }else{
    	  return null;      
      }
    }
}

Certification Maintenance Due Date: December 6, 2024

Helpful link:  Winter '24 Certification Maintenance

B2C Solution Architect Certification Maintenance (Winter '24)

B2C Solution Architect Certification Maintenance (Winter '24)

→ Maintain Your B2C Solution Architect Certification for Winter '24

1. How are reservations enabled for the Order on Behalf Of checkout process?

A. Create new inventory objects

B. Adjust the available to order (ATO) quantity

C. Select inventory management in the App Exchange

D. Configure a webstore inventory source

2. What is an example of data aggregated in Data Cloud that could enrich a Contact field?

A. Email campaigns ranked by open rate

B. A customer’s email engagement across multiple orgs

C. Leads’ phone numbers gathered by a salesperson

D. A list of prospects assembled by the marketing team

3. How do users gain access to the new Privacy Center app?

A. Privacy Center add-on subscription

B. Legacy Privacy Center

C. Anypoint Exchange

D. Managed Privacy Package

4. What type of Salesforce implementations accommodate people who aren’t logged in to access services?

A. reCAPTCHA Enterprise

B. Journey Builder

C. Headless Identity

D. Email templates

E. Salesforce APIs

5. What is the benefit of tracking types of Distributed Marketing Send flows?

A. Increase storage consumption

B. Gain visibility on activities

C. View communication history to a contact in a report

D. A and B

E. B and C

Certification Maintenance Due Date: December 6, 2024

Helpful link:  Winter '24 Certification Maintenance

Salesforce Architect Certification Maintenance (Winter '24)

Salesforce Architect Certification Maintenance (Winter '24)

→    Learn What’s New with Data for Winter '24

1. Which Salesforce tool can be used to create time -based system performance reports?

A. Data Spaces

B. Apex Summary

C. Flow Builder

D. Scale Center

2. What are the most recent improvements to the Salesforce Backup app?

A. Improved page design.

B. Increased storage limits.

C. Clearer setup flow guidance.

D. A and B

E. A and C

3. How can Data Cloud be used by Data Architects?

A. Grant user access.

B. Design new websites.

C. Update storage limits.

D. Map and model data.

4. How could you customize an email Contact field to target customers with the highest lifetime value across the enterprise?

A. Enter a Data Cloud related list.

B. Copy data from a CIO field for lifetime value.

C. Copy data from a DMO field for email engagement.

D. Select a data space for the action trigger of the record.

5. Which feature allows a business to segregate data and processes across multiple brands?

A. Analytics Data

B. Data Spaces

C. Data Platform

D. Segment Data

6. Which Salesforce feature enables encryption keys stored outside of Salesforce to encrypt and decrypt your Salesforce data?

A. Encryption Key Manager

B. External Key Management

C. Root Key Management

D. AWS Key Management

→    Learn What's New with Development Lifecycles for Winter '24

1. What is the advantage of using the DevOps Center to manage changes and releases?

A. Maintain up to three sources of truth.

B. Monitor Change Sets with an accessible UI.

C. Capture changes in a source control system.

D. Track changes manually in spreadsheets.

2. How can you limit sandbox access to only required users while eliminating the need to individually change the format of user email addresses?

A. Grant access using hierarchies in a sandbox.

B. Create a new sandbox and match the access currently defined in the source org.

C. Select sandbox users and click Unfreeze to allow access.

D. Specify membership to a public group in Selective Sandbox Access.

3. How is ownership of a second-generation managed package transferred from one DevHub org to another?

A. A package in a Government Cloud DevHub is transferred to an outside DevHub.

B. Packages can only be assigned to their original DevHub.

C. Salesforce performs the package transfer process.

D. A Primary Designated Contact with full administrative rights transfers the package.

→    Learn What’s New with Identity Management for Winter ’24

1. The new headless flow for guest users can assign a UVID to an unknown user and pass it to a named user authorization flow after the user registers. What type of access token must be used?

A. One-Time Password (OTP) Tokens

B. Soft API Tokens

C. Hardware Tokens (USB) Tokens

D. JSON Web (JWT) Tokens

2. Blocking the OAuth 2.0 username-password flow may disrupt a connected app. How can a user confirm if the flow is being used for the app?

A. Use the OAuth 2.0 client credentials flow.

B. Create a Login History view and add the Login Subtype field.

C. Disable OAuth Username-Password flows.

D. Create a transaction security policy in Condition Builder.

3. In a third-party app, a login button directs users to Google; they enter their Google credentials; and they are redirected back to the original app. What new Salesforce process creates this SSO experience?

A. SAML, an open-standard authentication protocol, is used to automatically create a user account before the redirect.

B. The browser briefly redirects to an Experience Cloud site, which confirms the sso_provider parameter, then redirects back to the app.

C. A web server flow or user-agent flow is set up that can exclude the sso_provider parameter in the authorization request.

D. The user is redirected to an Experience Cloud site, logs in with Salesforce credentials, and accesses stored Google credentials.

→    Learn What's New with Integration for Winter '24

1. How is a Salesforce declarative tool used to create an HTTP Callout?

A. In Journey Builder, add an Action element, then click Create HTTP Callout.

B. API specifications are created manually and added to flows.

C. Direct integrations are set up using MuleSoft.

D. The HTTP Callout is set up via External Services to be used in Flow Builder

2. What are the advantages of using Salesforce Named Credentials for server-to-server integrations?

A. Salesforce manages authentication during a callout.

B. It eliminates the need to manage credentials using a custom storage solution.

C. It securely stores sensitive information in easy-to-access spreadsheets.

D. A and B

E. C and D

3. How are JWT-based access tokens enabled in a connected app that is part of a managed package?

A. The user formats the JWT token as a string that can be decoded without calling the Salesforce User Info endpoint.

B. The user must enable JWT tokens in OAuth settings, and then opt in from the connected app policies.

C. The developer enables JWT tokens in the OAuth settings, then the package subscriber opts in from the connected app policies.

D. The developer formats the JWT token as a JSON object that contains all of the information required to authorize an app.

→    Learn What’s New with Access Control for Winter ’24

1. What’s an efficient way to see which users are members of public groups?

A. Click through each public group and compile a spreadsheet.

B. Commission a custom query from an outside developer.

C. Create a custom report type with Group Member as the primary object.

D. Submit a request for a temporary hire.

2. What has Salesforce changed to enable faster Account sharing recalculation?

A. Organization-wide defaults are set to Private.

B. Implicit share records are no longer stored for child Case, Contact, or Opportunity objects.

C. The system dynamically determines whether a specific user has account access.

D. The release update for opportunity records is available starting in Spring '24.

3. What is the new event type that can be used to see when users were not able to access a record?

A. Insufficient Access

B. Access Errors

C. LogInEvent

D. ApexCalloutEvent

4. What is the Guest User Sharing Rule Access Report used for?

A. Determine which guest users have accessed the Experience Cloud site.

B. Change record access levels for guest users.

C. See which records are at risk of exposure to guest users.

D. Document expired guest user sharing rules.

5. How can an admin view a list of users who have access to a record?

A. In Setup, select Roles then view Permission Sets.

B. Click Sharing Settings from the record and view All Record access.

C. Click Sharing Hierarchy from the Action Menu on the desired record.

D. In the Sharing Settings page, click on the Manage Sharing Settings For list.

Certification Maintenance Due Date:   December 6, 2024

Helpful link:  Winter '24 Certification Maintenance

Administrator Certification Maintenance (Spring '23)

Administrator Certification Maintenance (Spring '23)

→ Maintain Your Administrator Certification for Spring '23

1. What information is listed in the Details panel for recently used reports?

A. Reports created by the user

B. Reports created by others

C. Objects used in the report type

D. A and B

E. A, B, and C

2. What is used to give sales reps access to a guided process to import contacts and leads?

A. Data Import video

B. Trail Together video

C. Sample CSV file

D. Data Import wizard

E. Einstein Activity Capture

3. Which feature efficiently removes inactive picklist values?

A. Inactive picklist options

B. Deactivate picklist values

C. Hide inactive values

D. Select unused values

E. Bulk delete unused values

4. Which type of Process Builder processes can be converted using the Migrate to Flow tool?

A. Custom event

B. Scheduled actions

C. Record-triggered

D. Custom metadata

E. Field traversals

→ Get Hands-on with Enhance Record Pages With Dynamic Forms

Please follow below steps for completing this challenge:

Step: 1

Click on 'Gear' icon,

Click on 'Object Manager' tab,

Select 'Case' standard object,

Click on 'Lightning Record Pages' option,

And click on 'New' button.

Step: 2

First select 'Record Page' option and click 'Next' button.

Step: 3

As mentioned in trailhead challenge, enter 'Label' and 'object' name.

• Label: Enhanced Case Layout
• Object: Case

Click on 'Next' button.

Step: 4

Select 'Clone Salesforce Default Page' tab and select 'Case Grouped View Default' option.

Click 'Finish' button.

Step: 5

As mentioned in below screenshot, select the 'Highlights Panel' and click 'Upgrade Now' button.

Step: 6

Select 'Migrate' option and click 'Next' button.

Step: 7

Select 'Case Layout' radio button and click 'Finish' button.

Step: 8

As mentioned in below screenshot, select 'Record Detail' section and click 'Upgrade Now' button.

Step: 9

Click on 'Next' button.

Step: 10

Select 'Case Layout' radio button and click on 'Finish' button.

Step: 11

As mentioned in below screenshot, Select 'Additional Information' section and click on 'Add Filter' button.

Step: 12

As mentioned in below screenshot, add the filter criteria.

• Field: Priority
• Operator: Equal
• Value: High

Click on 'Done' button.

Step: 13

First click on 'Save' button and click on 'Activate' button.

Step: 14

Click on 'Assign as Org Default' button.

Step: 15

Select 'Desktop and phone' radio button and click 'Next' button.

Step: 16

Click on 'Save' button.

Certification Maintenance Due Date:   April 5, 2024

Helpful link:  Spring '23 Certification Maintenance

B2C Commerce Developer Certification Maintenance (Spring '23)

B2C Commerce Developer Certification Maintenance (Spring '23)

→    Maintain Your B2C Commerce Developer Certification for Spring ’23

1. What is the second step in setting up an eCDN zone for staging instances?

A. Implement an existing certificate.

B. Create an eCDN zone.

C. Renew certificates.

D. Migrate site traffic.

2. Which authorization method allows an agent to assume the role of shopper?

A. Shopper login API service

B. Trusted agent on behalf

C. API request token

D. Agent proxy service

3. How can multiple components be copied to a clipboard in Page Designer?

A. From the action dropdown menu

B. From the JSON file

C. From Category Tile preview

D. From the component’s attributes

4. What is the latest Javascript compatibility mode for B2C Commerce?

A. 18.10

B. 19.10

C. 21.2

D. 22.7

5. Which type of data will now fail if used in Job Context?

A. Boolean

B. Non-primitive data

C. Primitive data

D. Single entity value

6. In Business Manager, where is the setting to enable merged product variations?

A. Enable Merged | Site Preference

B. Global Preference | Enable Merged

C. Global Preference | Feature Switches

D. Enable Merged | Category Attributes

Certification Maintenance Due Date:   April 5, 2024

Helpful link:  Spring '23 Certification Maintenance

CPQ Specialist Certification Maintenance (Spring '23)

CPQ Specialist Certification Maintenance (Spring '23)

→    Maintain Your CPQ Specialist Certification for Spring '23

1. Salesforce CPQ external configurator will now work with enhanced domains. What is the final step to update the CPQ package settings?

A. Paste and save the URL in the external configurator URL field.

B. Find and open Installed Packages.

C. Configure additional settings for Enhanced domains.

D. Select and copy the URL from Visualforce Pages.

2. How many levels of nested child products can be configured in the Salesforce CPQ external configurator?

A. One

B. Two

C. Three

D. Four

3. Which Salesforce license now includes Customer Asset Lifecycle Management?

A. Standard User

B. CPQ Plus license

C. Service Cloud Portal

D. B2B Commerce license

4. Which method improves security in accessing the external calculation service?

A. Configure Pricing and Calculation.

B. Set Pricing Calculation Service.

C. Secure External Calculations.

D. Use Integration User for Calculations.

5. Which method allows sales reps to create multiple entries for the same child product?

A. Child bundle action level

B. Option constraint

C. Dynamic option selection

D. Parent bundle features

Certification Maintenance Due Date:   April 5, 2024

Helpful link:  Spring '23 Certification Maintenance